Macola Product Settings, Administration, and Use
Crystal and Microsoft SQL Reporting Services – Report Development
F9 - Use
EDI – Set-up and Use
Business Activity Monitoring Event Manager – Set-up, Development, and Use
On-site or Remote Web-based
Business Process Assessment: Preparation, Engagement, &
Forms and Screens
Crystal Reports and Forms
Microsoft Visual Basic for Applications
SQL Scripts and Triggers
iPro offers a dedicated support desk with hours of operation from 8:00 am – 5:00 p.m. Eastern
Contact Support: 706.602.0715 ext. 3281
Email Support: firstname.lastname@example.org
You can have unlimited discussions on the incident until resolved. We will use our remote diagnostic tools when needed and help resolve your issue.
but you get unlimited incidents/calls annually.
Unlimited calls, support queue priority, value added enhancements like report development, remote updates, and training, just to name a few.